The Hidden Revenue Engine: Loyalty Programs Are More Than Just Repeat Business
Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...
Customer 'Lifetime Value' Is The Wrong Metric For Success
ARPU offers companies a reliable, month-over-month cash flow metric that aligns with a customer’s very first month.
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Navigating Seasonality in Small Business Revenue
As a small-business owner, navigating seasonality changes can feel like a double-edged sword. On one hand, they bring ...
Fastly: Customer Churn Remains A Major Risk
Fastly's Q4 shows declining growth and profitability, customer churn, and missteps despite industry tailwinds. See why I'm reiterating sell rating on FSLY stock.
Cisco raises annual revenue forecast as AI boom boosts networking gear demand
Cisco Systems raised its annual revenue forecast on Wednesday, betting on higher demand for its cloud networking gear amid an ...
Informatica plunges 25% on revenue miss, blames internal issues and says underlying business is strong
Informatica plunges 25% on revenue miss, blames internal issues and says underlying business is strong - SiliconANGLE ...
Informatica plunges 33% on revenue miss, citing ‘internal issues,’ but says underlying business is strong
Informatica plunges 33% on revenue miss, citing 'internal issues,' but says underlying business is strong - SiliconANGLE ...