The mother of a murdered teenager Ronan Kanda has described the Independent Office Police Conduct (IOPC) review into the ...

For many travelers, the experience of flying is not just about reaching a destination, it’s about the journey itself. However ...

While the Consumer Financial Protection Act remains valid law, the reduction in federal enforcement is likely to lead to ...

Sadly, Vincent D'Onofrio has revealed that his Daredevil character, Kingpin (aka Wilson Fisk), won't appear in MCU films ...

Consumers who want to submit a complaint to an agency such as the Consumer Financial Protection Bureau face a task that, for ...

Sens. Lisa Blunt Rochester and Chris Coons join probe pressing the Trump administration on how it will ensure the rights of ...

Customers experienced low levels of satisfaction when lodging complaints with South African financial institutions.

The Scottish Legal Complaints Commission (SLCC) has welcomed further improvements in Law Society of Scotland investigation timescales since it made statutory recommendations two years ago. A report pu ...

United Way's website touts its "Commitment to DEI," but the organization no longer has staff focused solely on the effort.

In terms of cancelled journeys, Aberdeen ranked the worst across the UK, with 4.25% of all departures scrapped in 2024 alone.

Treating customers fairly includes the requirement that financial institutions handle complaints properly and quickly.

The FSCA’s review also measured the effectiveness, accessibility, and timeliness of complaint handling by the various FSPs.