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Key questions to answer before you get started with customer success software. Considering customer success software for your ...

A lot depends on what growth stage you’re in. Customer success teams share many responsibilities across companies. They need to ensure that customers are achieving value with a company’s ...

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

To help, Forbes Agency Council members share their best strategies for showcasing client success in a way that attracts and converts new leads. It seems too obvious, but simply asking for a ...

Morten Schjoldager has joined the company as bunker customer success manager in Oslo as of this month, he said in an update to his LinkedIn profile. Schjoldager previously worked for ZeroNorth from ...