The Highland Park Water Department serves approximately 8,500 residents daily through a network of 60 miles of water main and ...

HIGHLAND PARK, Mich. – Highland Park City Hall has reopened amid the city under a boil water advisory for days. Previous ...

Former federal workers can go anywhere with their skills — but they need to know how to explain it in a way that makes sense ...

Telco consumers increasingly expect a more personalized relationship with their service provider – they appreciate efficient ...

Call centers must balance optimizing performance with adherence to strict regulatory requirements-such as those specified in the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

He is a Temple University graduate and was born and raised in Pitman, NJ. Service was suspended and several trains are delayed on Amtrak's Northeast Corridor after a person was struck, the transit ...

At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

None of the 231 passengers or crew onboard were injured. Amtrak service has since resumed, however, the SEPTA Trenton Line is still suspeneded until further notice. SEPTA riders are advised to ...

Hello and welcome to ChronicleLive's live traffic and travel updates for Newcastle and the North East. Stay tuned here to see all the latest on the North East's roads and public transport ...

A resume objective statement is a few sentences stating your value to the employer, your strengths and why you are seeking the position in relation to your long-term goals. Writing a solid ...