AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, ...

The telecommunications giant touted its new “AT&T Guarantee” in a press release issued Wednesday. “The AT&T Guarantee will set a new bar in customer experience covering network, customer ...

According to the New York Times, the new policy from AT&T is part of a $750 million investment the company has been making in customer service over the past four years. AT&T’s chief marketing ...

(WKBN) – AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who lose phone service or fiber connectivity. The ...

Under a settlement reached in 1982, AT&T was allowed to keep its long-distance service ... Page 1. The New York Times. "U.S. Settles Phone Suit, Drops I.B.M. Case; A.T.& T. To Split Up ...

Maybe we financed a phone through them or we know that they ... who might be frustrated by their current carrier because of service levels that have fallen, a payment plan has ended and we ...

AT&T deals are especially good if you're adding new lines, trading in ... if you pick one up alongside a prepaid plan. Phone service is better together, and AT&T makes it easy to get an affordable ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to outages ... as well as new customers. “It’s really been about, if ...