CX programs need to leverage more advanced quantitative analytics to drive action, increase financial impact, and prepare for a more analytics-driven future. CX measurement programs report that ...

Figure 2. An advanced analytics application, such as Seeq, can leverage Darcy’s law on a tangential flow filtration system. Three pressure sensors, three flow rate sensors, viscosity, and the surface ...

Summary: Global executives that understand the full value of advanced analytics are making it a core element in their business strategies and using it as a competitive differentiator. That’s why ...