Police officers and firefighters from agencies around Santa Cruz County traveled from the regional 911 center in DeLaveaga ...

Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

Franklin County 911 dispatcher Payton Timmons received the Emergency Health Services Federation Clinical Save Commendation for his role in saving a woman in cardiac arrest. Timmons provided ...

CRITTENDEN COUNTY, Ark. — A 911 dispatcher was credited with de-escalating a situation involving an armed man on March 1. Jennifer Hawkins received the Distinguished Service Award from Sheriff ...

(TNS) — Proponents of a bill that would boost retirement benefits for emergency dispatchers say the change could help improve recruitment and retention efforts in a high-stress profession that ...

Companies like Uber and Domino’s have more accurate geographic data to pinpoint a customer’s location than emergency response operators in Georgia have to dispatch first responders ...

While employees receive extensive training on how to remain calm and speak to people in crisis, there’s no doubt that some ...

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Stanislaus County leaders came to a tenuous compromise over a 911 dispatch service upgrade. Supervisors approved agreements for county agencies including the Sheriff’s Office to connect to a new ...

(The Center Square) – House Democrats advanced a bill Tuesday that could upend an emergency dispatch network in Spokane by requiring counties to reallocate 911 tax revenue to cities operating ...

OTTAWA COUNTY, MI – A 911 dispatcher told James Boone that police would respond after he expressed fear about his troubled adult son, who had stopped taking medication for mental illness.

But there is no fix emergency calls centers can make themselves so calls from Teams go to their local 911 dispatch, he said. “The 911 professionals can’t regulate what businesses do,” Nave ...