Negotiating a service-level agreement sets clear expectations of each party's roles and responsibilities within online or cloud-based service arrangements. A service-level agreement (in particular ...

Hiring & Firing refers to the process of recruiting, interviewing and offering employment and the process of evaluating performance and dismissing employees. Hiring & Firing is a highly regulated ...

The IT Service Level Agreement defines the level of service provided by Digital Services to our customers in support of their core IT requirements. It defines how quickly you can expect support from ...