However, while great customer service is crucial, there’s another way to retain customer loyalty: the recurring revenue model. Recurring revenue occurs when companies find a way to turn a one-time ...

The world is embracing subscription-based business models at an unprecedented rate. This subscription economy marks a shift ...

American Express ( AXP -1.20%) has been around since 1850 -- that's quite a track record of success. It's a top stock with a ...

In previous articles, we described how SaaS and recurring revenue growth does not operate within the traditional marketing funnel, but a more complex, bow-tie model. We also looked at the effects of ...

Anthropic is slowly but surely catching up to OpenAI. As of early March, the Dario Amodei-led AI startup has reportedly boosted its annual recurring revenue to $1.4 billion. Annualized recurring ...

As competition intensifies and margins shrink, manufacturers that successfully transition to service-oriented models will ...