Foster a group of employees who take initiative instead of just completing tasks. Here's how to shift from top-down management to a team that's truly invested in outcomes.

He has no psychological ownership ... When employees perform exceptionally, the crowd goes wild. People tend to play accordingly. You don’t have to take my word for it. A few years ago, in ...

Every action, inaction, meeting, email and conversation either intentionally builds trust or unintentionally erodes it.