Suumit Shah is the founder and CEO of Bangalore e-commerce company Dukaan He posted that the layoffs resulted in dramatic improvements in responses However, others who heard about the move were ...

E-commerce startup Dukaan has replaced 90 per cent of its ... went down from over two hours to three minutes. "We had to lay off 90 per cent of our support team because of this AI chatbot.

SaaS platform for online stores Dukaan has laid off nearly 30 per cent of its workforce, or around 60 employees - its second layoff in about six months. Inc42 reported that the latest layoffs ...

These changes not only made customers happier but also saved Dukaan a lot of money. Still, people had mixed feelings. Some criticized how suddenly the layoffs happened and worried about finding a ...

In the wake of AI-triggered layoffs across the world, employers are urged to step up and take steps to ease employees' ...

Dukaan, founded in 2020, set out to digitise mom-and-pop storefronts and kiranas, but has pivoted in the past year to meet the needs of online sellers Dukaan is fundamentally different from ...