Empathetic leadership drives employee engagement, customer satisfaction, and even retention rates. Here is how empathy ...

Businesses with high empathy scores come out with a lower employee turnover, higher customer loyalty rates, in addition to ...

When considering customer success software, a smooth and effective implementation is crucial. Here is how to achieve optimal ...

Upshop, a leader in retail technology solutions, today announced two strategic promotions within its executive leadership ...

Impartner, the global leader in partner ecosystem solutions, today announced key organizational changes designed to strengthen its leadership team and enhance customer success. These pivotal ...

Narvar has added two new executive positions to its ranks in a move to help boost its global expansion and better serve its growing roster of clients. Narvar has named Tracey Solanas the senior ...

Mari-Frances Bentvelzen joins ConnectWise as Chief Customer Officer (CCO). With more than 15 years of leadership in SaaS, ...

Under Jeff’s leadership, we will continue to evolve and scale our customer success initiatives, delivering the strategic guidance and AI-driven insights and workflows our customers need to ...

QAD, a leading provider of cloud-based solutions for manufacturers and supply chains, today announced the appointment of Sanjay Brahmawar, formerly CEO of ...

and excelling in customer success leadership roles during Upshop's acquisitions of Itasca and Invafresh. Beyond her professional achievements, Kennedy embodies servant leadership as Executive ...