Empathetic leadership drives employee engagement, customer satisfaction, and even retention rates. Here is how empathy ...

Upshop, a leader in retail technology solutions, today announced two strategic promotions within its executive leadership ...

A lot depends on what growth stage you’re in. Customer success teams share many responsibilities across companies. They need to ensure that customers are achieving value with a company’s ...

Impartner, the global leader in partner ecosystem solutions, today announced key organizational changes designed to strengthen its leadership team and enhance customer success. These pivotal ...

Narvar has added two new executive positions to its ranks in a move to help boost its global expansion and better serve its growing roster of clients. Narvar has named Tracey Solanas the senior ...

This insight shaped my leadership approach and ... investing in scalable systems and prioritizing customer satisfaction, you can achieve sustainable success while maintaining the trust of those ...

When considering customer success software, a smooth and effective implementation is crucial. Here is how to achieve optimal ...

Gluware, the leader in intelligent network automation, today announced that Julie Keith, Senior Director of Customer Support, has been named a winner of the prestigious APPEALIE 2024 SaaS Customer ...

Mia Alexander is the VP of Member Success at Dave, overseeing the customer lifecycle, fraud management and bank operations.

Katie Foote, Krista Anderson-Copperman, Adam Aarons, and Greg Klausa bring extensive leadership experience across marketing, sales, customer success, and technology. These industry veterans ...

QAD, a leading provider of cloud-based solutions for manufacturers and supply chains, today announced the appointment of Sanjay Brahmawar, formerly CEO of ...