isixsigma on MSN5mon
Customer Journey Map vs. Process Map: What’s the Difference?
A customer journey map is a visualization tool showing how someone engages with your product. A process map visualizes all ...
Marketing11mon
The B2B Buying Process Visualized
The customer journey follows a potential buyer through their various ... in situations with two or more key players—all with their own buyer's journey—a single buying-process visualization maps them ...
Forbes26d
E-Tailers: Don’t Ignore These Important Aspects Of The Customer Journey
Don’t worry. I can help you better understand the customer journey by using my years of experience in this space to impart some of its most important aspects. So, let’s dig in! The customer ...