The Hidden Revenue Engine: Loyalty Programs Are More Than Just Repeat Business
Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...
Customer 'Lifetime Value' Is The Wrong Metric For Success
ARPU offers companies a reliable, month-over-month cash flow metric that aligns with a customer’s very first month.
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Navigating Seasonality in Small Business Revenue
As a small-business owner, navigating seasonality changes can feel like a double-edged sword. On one hand, they bring ...
Fastly: Customer Churn Remains A Major Risk
Fastly's Q4 shows declining growth and profitability, customer churn, and missteps despite industry tailwinds. See why I'm reiterating sell rating on FSLY stock.
DoorDash tops quarterly revenue estimates on strong online orders during holidays
DoorDash topped analysts' estimate for quarterly revenue and total orders on Tuesday, as customers turned to its online ...
Informatica plunges 25% on revenue miss, blames internal issues and says underlying business is strong
Informatica plunges 25% on revenue miss, blames internal issues and says underlying business is strong - SiliconANGLE ...
Disney Earnings Boosted by ‘Moana 2,’ Disney+ Loses 700,000 Subscribers as Streaming Business Swings to Another Profit
"Moana 2" and another profitable quarter for Disney+ and Hulu helped Disney beat forecasts for revenue and earnings for the ...
Informatica plunges 33% on revenue miss, citing ‘internal issues,’ but says underlying business is strong
Informatica plunges 33% on revenue miss, citing 'internal issues,' but says underlying business is strong - SiliconANGLE ...