No matter how excellent your products or customer service are, complaints are inevitable in any e-commerce business. How you ...

The Financial Sector Conduct Authority's latest review exposes significant shortcomings in South African banks' complaint ...

Join Lisa Bainham on Wednesday 19 March at 7pm as she explains how to navigate complaints, reviews and feedback with ...

The Shapiro administration’s handling of a sexual misconduct complaint against a cabinet member, and one reporter’s request ...

The Louisiana Department of Civil Service's Board of Ethics has proposed a new rule to standardize the handling of campaign ...

The number of lawsuits filed against insurers has dropped dramatically since that change in tort law passed in 2022, but complaints about the handling of storm claims from policyholders have flooded ...

THE government’s handling of complaints and customer feedback has received a mixed review from the committee responsible for monitoring the effective use of public funds. A report from the Public ...